Contact Details

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Note

Note: If your request is urgent (noise complaint, threatening dog, major water leak) please phone us right away on 0800 492 452.

Info

  • Arrears – Let us know here how you want to settle you arrears or send us your queries regarding the outstanding amount.
  • Charge Query – Don’t understand a charge on your Rates assessment? Send us your question here and we will get back to you as soon as possible with the answer.
  • Direct Debit Payment Changes – Want to change your payment amount or frequency? Enter the new details here.
  • Miscellaneous – Ask us anything about your Rates account.
  • Receipt Investigation – Is your latest payment not showing up on your Rates account? Enter the details here and we will follow up and get back to you as soon as possible.
  • Valuation Query & Objections – Send us your questions about the valuation of your property.